Payment Policy

At Pawlixor, we are committed to providing a secure and convenient checkout experience for all customers purchasing our Handmade Leather products. This Payment Policy explains the payment methods we accept, security practices, and important information regarding transactions.

1. Accepted Payment Methods

We offer multiple secure payment options to ensure a smooth and flexible shopping experience:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All available payment methods are displayed at checkout for your convenience.

2. Payment Processing

All payments are processed securely through encrypted, PCI-compliant payment gateways. Pawlixor does not store your full payment card information on our servers.

When you place an order, your payment is authorized and securely transmitted to our payment provider. Once approved, we begin processing your order for fulfillment.

3. Order Verification

To protect against unauthorized transactions, Pawlixor may perform verification checks, including:

  • Billing and shipping address confirmation
  • Contacting customers for additional verification if necessary

Orders may be delayed or canceled if payment cannot be verified or if suspicious activity is detected.

4. Payment Security

Your security is our priority. We use industry-standard encryption and SSL technology to protect your personal and financial information during transmission.

5. Pricing and Taxes

  • All product prices are listed in U.S. dollars (USD)
  • Prices may change without prior notice
  • Applicable sales tax will be calculated at checkout based on your shipping location

6. Payment Authorization

By completing a purchase on Pawlixor, you authorize us to charge the full order amount, including any applicable taxes and shipping fees.

7. Refunds and Payment Reversals

Refunds for returned or canceled orders will be issued using the original payment method in accordance with our Return & Refund Policy.

  • Refunds are typically processed within 5 business days after the returned item is received and approved
  • It may take additional time for your bank or payment provider to reflect the refund in your account

8. Disputed Transactions

If you notice any unauthorized or incorrect charges, please contact us immediately at support@pawlixor.com. We will investigate the issue and work with you and the payment provider to resolve it as quickly as possible.

9. Contact Information

For any questions regarding payments, transactions, or security, please contact our support team:

Email: support@pawlixor.com

Address:

Pawlixor
19711 Hiawatha Ave, Hollis, New York 11423, United States

Customer Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

10. Why Shop Securely with Pawlixor?

  • Multiple trusted and secure payment options
  • Encrypted checkout for data protection
  • Transparent pricing and tax calculation
  • Safe and reliable transactions for all purchases